Delivery information

General information
Nationalmuseum's books are distributed by eddy.se ab. We reserve the right to change prices without further notice and we reserve against incorrect item information. By placing an order with us, the customer accepts our terms and conditions and gives his/her consent to eddy.se ab storing name, personal identity number and/or organisation number in our customer database.

Delivery
Orders are normally delivered to the customer within 1-3 work days. We make reservations against sell-outs or backorders. Deliveries up to 2 kg are normally made by letter, otherwise by Parcel Post.

Prices
On the web site www.bokorder.se, the customer may choose to view the product price including or excluding VAT by pressing the price button in the upper right-hand corner to alternate the price view.

Shipping
Books are shipped at cost price which appears in the order form on the web site.

Terms of payment
Payment is normally made by invoice within 15 days net. Control of credit rating is carried out on a regular basis. All major bank/debit/credit cards may also be used. If payment is not made within the stipulated time, interest on overdue payment will be charged (at present reference rate +2%) and a reminder charge of SEK 40.

14-day returns guarantee
The consumer has the right to return a delivered product within 14 days of the day after the date the book is delivered, provided that the product is returned in its original condition and in its original package.

Returns address:
Eddy.se ab
Barlingbo skola
SE-621 78 Visby
Sweden

Returns
Defective or incorrect books are replaced and eddy.se ab refunds the delivery charges and pays the returning costs. Please contact order@eddy.se.

Contact us
Eddy.se ab
Bokorder
Barlingbo skola
SE-621 78 Visby
Sweden

Inquiries about orders, payments and returns:
e-mail: order@bokorder.se, phone: +46 498 25 39 00 (workdays 8.30 am to 4.30 pm), fax: + 46 498 24 97 89.

Information to resellers